1st Source Servall
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About Us

Our History and Our Future Servall Logo
Gordon Adler

Our company, now known as 1st Source Servall, was founded as Servall in 1929 by Gordon Adler selling belts and supplies for early washing machine products. As the first authorized distributor for many manufacturers including General Electric, we were recognized at the very beginning as a force within the appliance parts industry.

In 1961 , the company was passed down to Kenneth Adler who continued the traditions of his father, developing close relationships with equipment manufacturers and becoming a leader within the industry. Serving as the Executive Director of the APDA, he was instrumental in convincing OEM's of the need for independent distribution.Kenneth Adler Under Ken Adler's guidance, Servall grew to 12 locations and distributed appliance parts for most of the manufacturers across the Midwest United States.The Servall family has always included the employees, the customers, and our vendors. Ken Adler stressed this point throughout his life. Today, our company is led by third generation owner, Kim Adler, who commands a dedicated team of executives. Together they continue those beliefs of family and service in all aspects of our company.

In 1985 Servall grew our presence in the Michigan market with the acquisition of Park Appliance Parts and moved into the Ohio territory by purchasing Parts America and Appliance Parts Supply. Obtaining these businesses allowed Servall to reach our clients faster and the ability to provide consistently better customer service.
In 2006, Servall successfully completed the acquisition of 1st Source Parts Center, a Texas based distributor with 15 locations in Texas, New Mexico and Colorado. 1st Source had a similar heritage and development as Servall and the coming together of our two great companies represented a renewed commitment to our vendors and customers. Appreciating the long and distinguished histories of both companies it was decided that the names would be combined and 1st Source Servall was born.
Business signing

In 2007, 1st Source Servall completed the acquisition of Standard Appliance Parts Company in Corpus Christi, Texas and the Nunn Company appliance parts division in Lubbock, Texas. In 2009, 1st Source Servall acquired Greer Appliance Parts which allowed us to open branches in Tulsa, OK, Broken Arrow, OK, Oklahoma City, OK, Springfield, MO and Wichita, KS. In 2010, 1st Source Servall expanded our operations, this time to Saddle Brook, NJ, Buffalo, NY, and Albany, NY, ensuring one day shipping service to our numerous customers in the Northeast. In 2011, with the purchase of the Appliance Parts Company of Louisiana, the Alabama Parts Company and the Appliance Parts Company of Mississippi, 1st Source Servall was able to obtain brick and mortar location in all three of those states. These acquisitions provided the ability to ship parts faster as well as give personal attention to the many small appliance businesses with which we had built personal relationships. 1st Source Servall is now the preeminent national appliance parts distributors with over 45 locations nationwide and able to provide 2 day shipping to over 90% of the population.
Storefront
Also in 2011, wanting to provide an improved customer service involvement with our clients, 1st Source Servall chose to expand our call center operations, allowing a capacity of up to 10,000 calls per day, 363 days per year. Leading the industry once again with the longest call center hours, the company also introduced text message and social media ordering so that clients could easily order parts no matter the platform they happened to be on. These new technologies permitted a better overall experience for our clients who were able to speak one-on-one with a representative and gain help in finding the perfect part for every repair.Call Center

1st Source Servall is continuing to change and grow with the times. Through Profit Partner Solutions (the 1st Source Servall Web Solution Division), we now offer private label appliance parts web stores as well as private label appliance parts hotlines. Utilizing this service, appliance retailers and service companies can provide source parts on the internet and over the phone, without personnel or inventory, and still earn the profits. Our company has expanded our services to provide website design and hosting, local online directory listing enhancement, social media business page creation as well as logo design services. Our online marketing services, inventory assessments as well as truck stock evaluations for our clients are offered to make sure their businesses thrive. 1st Source Servall believes that we should partner with our customers to create solutions that help both companies to grow.

Our commitment to the appliance industry goes far beyond executing traditional parts distribution. We are dedicated to understanding your business, listening to your needs and working with you to customize our programs. Committed to the bottom line profit growth of your company, we are ready to support you in all your business endeavors.


1st Source Servall Advantage

Appliance Parts - HVAC - Air Conditioning - Plumbing - Hardware - Property Maintenance

  • Communicate with us however you choose: You can communicate with us and place orders via text, facebook, phone, email, web, and live web chat!
  • 75,000 Parts Numbers: Largest inventory in the country. With millions of dollars worth of inventory, we're sure to have the right part you need, and when you need it!
  • One Stop Shop: Factory authorized for all major brands and 70 others.
  • Guaranteed Shipping: Any order shipping UPS submitted by 5:00 PM* for a stocked part from our Distribution Centers, will ship that day GUARANTEED! Byron Center will even offer this guarantee until 6:00 PM EST
  • Emergency Orders: We factory rush emergency parts TWICE daily-cutting delivery time as much as one-third the normal at no additional cost to you.
  • Warranty: 48 hour parts and product warranty processing for all major O.E.M. lines.ensures your account is credited quicker than anywhere else in our industry.
  • UPS and Fed EX: we offer both UPS and Fed Ex for the fastest way to get you your parts.
  • Established for 80 plus years: It has been our pleasure to serve you since 1929.
  • Daily Part Special: Blockbuster Special on 1 Part Daily Company Wide.
  • Always Competitive Pricing: Everyday competitive pricing combined with industry leading inventory enhances your profits!
  • Truck Stock Program: We've developed a customized inventory replenishment program to improve "First Call Completes" reduce service cycle time and enhance profitability. This program offers Special Pricing & Return Privileges!
  • Phone Center / Web on Demand: We sell parts for you and you make money on each sale! We answer all of your parts phone calls, ship the part, handle returns and process all payments. You just need to advertise your Phone Center on Demand phone number and we do the rest on your behalf. We can also create a personalized web site to provide lookup abilities and sell parts on the internet.
  • WebD3: A free parts inquiry and research, as well as on-line ordering website. This website allows fast and easy research for Warranty credit, Invoice History, Parts History and much more!
Do it yourself parts online store - Click here